- New customer compliments agent:
I obtained auto ins. through your Appletree Insurance. They returned my call immediately following an e-mail I had sent, and within minutes over the phone my needs were met and everything was "wrapped up". In 30 years of driving and various insurance companies, I've never had such exceptional ease and efficiency of transaction as that morning....Their style was fast, simple and easy for me! A REAL PROFESSIONAL and PERSONAL experience!! (not automated like many). GREAT JOB! (Wayne, Andover MA)
- Grateful for the feeling of security
With the tough economy and two teenagers driving, I was trying to find a way to cut insurance costs but still have good coverage. My Appletree agent had already helped our oldest son who had a questionable driving record get coverage when he turned 18. They walked me through several different options and were very knowledgeable and helpful. By the end of our appointment, I had not only great coverage at a reduced cost for auto and our home, but also was able to take a portion of the savings to purchase a basic life insurance policy for myself, something I had never had since I work only part-time. I came away from our appointment grateful for the feeling of security I had with our policies and also happy for the time he took and the savings I gained. (Stephanie, Windham, NH)
- Agent actually feels like family!
I want to take this opportunity to let you know how highly I think of the Staff at Appletree Insurance. My experience with this agency has been wonderful! They are professional, courteous, and personable - I feel like they know me and care that I get the best service possible. I was going to say they felt like good neighbors, but actually they do feel like family! If I call their office with a question or have insurance needs, this wonderful staff seem to know exactly who I am and what kind of policies I have before I even get my name spelled out. They are a joy to work with and I am glad to be a part of Appletree Family. (Joanne, Hudson NH)
- "Red carpet treatment"
I had a car accident on Jan. 28th on icy roads. After reporting my accident to the staff person at Appletree Insurance, I have received nothing but red carpet treatment. They called to check on me and made sure not only that I was uninjured, but that my rental car arrangements were made. THEN, the regional adjuster called on me weekly to make sure all was going smoothly. I could not ask for better customer service, both at the local and the regional level. Thank you Appletree Family for taking good care of me!!!!!!! (Michelle, Merrimack MA)
- Agent is "go to guy"
Our Appletree Insurance agent is Scott Simoes and he always goes above and beyond in helping me with any questions or concerns I may have. His staff is very friendly and helpful as well. Scott does an excellent job helping me understand all the paper work with our business policies and set us up with a great life insurance policy and made it easy to understand as well. I know if I need assistance with any of our insurance needs Scott is my "go to guy." I would recommend that anyone in our area looking for a great insurance agent give Scott a call. You will not be disappointed! A big Thanks to Scott and his staff you guys are truly the best! (Kimberly Manchester NH)
- My Account support goes "above and beyond"
Just wanted to say what a pleasant experience I had talking with Keith from Appletree Insurance. I was unable to access my account and he took the time to go through and make sure everything was set up properly with my account. He even went above and beyond and made changes to my account so I didn't have to worry about trying to change it later. Very friendly and really made my day. Thanks for all the help Keith. Most people don't realize that it only takes one positive experience to change someone day. (Rachel Salem NH)
- Just wanted to give a HUGE thank you to Keith Simoes!
Not only did he save me hundreds on my car and home insurance, he was extremely thorough, patient and answered all of my questions in great detail. So incredibly happy with the service I received! Thank you Keith! (Heather, Hudson NH).
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